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Resources

 

  • National Helpline: Call 1-800-662-HELP (4357) or text your zip code to 435748 (HELP4U) 
  • 988 Suicide & Crisis Lifeline: Call or text 988 to reach crisis services 24/7 
  • National Alliance on Mental Illness (NAMI): Call 800-950-6264, text “helpline” to 62640, or chat online 
  • FindTreatment.gov: A confidential resource for treatment for mental health and substance use disorders 
  • National Institute of Mental Health (NIMH) (.gov): A resource for information on mental illnesses 
  • Support groups: A place to share experiences, coping strategies, and information about treatments 
  • Primary care provider: Can perform an initial mental health screening and refer you to a mental health professional 
  • State and county agencies: May have information about health services in your area 
  • Youth Mental Health Resources Hub: A resource for parents and youth seeking emotional support 

Notice to Consumers

Know Your Rights!

In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.


Requesting Your Health Care Records


You have the right to request a copy of your mental health records.

To request your records, please submit a written request to your treating clinician or to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations. If you have questions about accessing your records, please contact our office for assistance.


Contacting the Texas Behavioral Health Executive Council (BHEC)


The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas.

If you have questions about licensure or professional standards, you may contact BHEC directly:

Texas Behavioral Health Executive Council – 

https://bhec.texas.gov/


Filing a Consumer Complaint


If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General: 

Office of the Attorney General – https://www.texasattorneygeneral.gov/consumer-protection

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